Privacy Policy

Last updated: June 2026

Firefly Grove ("we," "us," or "our") operates the website fireflygrove.com. This policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and any details you share when submitting an inquiry or booking request. We may also collect standard technical data through our website platform (Wix), including IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to respond to inquiries, process bookings, send updates or communications you've requested, and improve our website and guest experience. We do not sell your personal information to third parties.

Communications

If you contact us or submit an inquiry, we may follow up by email or phone. You can opt out of marketing communications at any time by replying to any email with "unsubscribe" or contacting us directly.

Third-Party Services

Our website is hosted on Wix. Booking and payment processing may involve third-party platforms. These services have their own privacy policies, and we encourage you to review them.

Cookies

Our website may use cookies to support basic functionality and analytics. You can adjust cookie settings through your browser at any time.

Data Retention

We retain your information for as long as needed to fulfill the purposes outlined in this policy or as required by law.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us at info@fireflygrove.com.

Contact

Firefly Grove Bonsall, California info@fireflygrove.com fireflygrove.com

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SMS Communications

Firefly Grove may send SMS messages to individuals who have provided their mobile number and explicitly opted in to receive text communications. Message types include booking inquiries, reservation confirmations, event logistics, and follow-up communications related to your interest in our property.

By providing your phone number and consenting to receive texts, you agree to receive messages from Firefly Grove. Consent is not a condition of purchase or booking.

Message frequency varies based on your inquiry or reservation status. Standard message and data rates may apply.

To opt out: Reply STOP at any time to unsubscribe. You will receive one confirmation message and no further texts.

For help: Reply HELP or contact us at hello@fireflygrove.com.

Mobile opt-in information is never shared with or sold to third parties.

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Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.